The Importance of Public Relations in Digital Media
June 4, 2019
Gone are the days when newspapers and print ruled consumer media consumption. The birth of the World Wide Web and internet gave rise to digital media, which affects and touches nearly every part of our daily lives as technology has continuously advanced. Today everything intermingles with digital technology, and it continues to change the course of PR and business in a myriad of ways.
The Digital Media Frontier
Digital technology such as smartphones, computers, the internet and more are an integral part of our day-to-day lives and activities. As a society, we have grown so accustomed to being connected to our mobile phones and computers that many people feel as though they cannot function without them. They power the 24/7 news cycle and on-demand access to the world of digital media. Our connected devices are vital assets used not only to disseminate digital media but to keep today’s always-on consumers connected.
Additionally, social media platforms are forms of digital media widely used in populations all across the globe to connect people to businesses and brands regardless of location. Businesses can leverage these platforms to make valuable connections, allowing consumers to stay up to date with current company events while showcasing company culture.
Why Is Digital Media Essential?
First and foremost, digital media gives consumers access to information in real time, on the devices they use most. This transformation of media and technology allows everyone and everything to connect at all times.
Second, leveraging digital media is an essential B2B and B2C communication strategy as it allows businesses to build sustainable relationships and better understand their customers. Today’s digital media world gives small and large enterprises, alike, more platforms and loudspeakers to communicate and share information with their customers while also receiving information in return.
This enhancement of connections and interactions between customers and businesses has created more room for competition, as businesses gain the ability to make themselves appear very attractive to potential customers. In today’s digital media age, implementing successful PR programs and campaigns is not simply a “nice to have” for businesses – it’s a must.
PR In The Digital Age
For businesses, PR is at the heart of this transformative digital era. Historically, consumers have typically followed trends and taken advice from reliable, informed outside sources. The services PR agencies offer enable businesses to gain access to the tools and insights needed to utilize the power of digital media much more effectively. The right PR team can help any business build a good reputation and put any company in the best light to the public.
PR agencies are also there to help businesses portray correct and credible information regarding their mission and goals. They are needed to filter out any unnecessary and undesirable content that might shift the favor of business’ potential customers away, while also communicating key company messages to journalists, consumers and potential partners. The best agencies analyze client feedback and comments to build each brand’s awareness and make them even more strategic to the public eye.
PR agencies create goodwill and communication between customers and businesses, making them the middlemen who work to communicate a compelling story between companies and their consumers.
The rise of digital transformation has allowed the relationship between companies and their audiences. Public relations creates a path for their audiences and company to follow.

Jennifer Johnston
Account Manager
The Importance of Public Relations in Digital Media
June 4, 2019
Gone are the days when newspapers and print ruled consumer media consumption. The birth of the World Wide Web and internet gave rise to digital media, which affects and touches nearly every part of our daily lives as technology has continuously advanced. Today everything intermingles with digital technology, and it continues to change the course of PR and business in a myriad of ways.
The Digital Media Frontier
Digital technology such as smartphones, computers, the internet and more are an integral part of our day-to-day lives and activities. As a society, we have grown so accustomed to being connected to our mobile phones and computers that many people feel as though they cannot function without them. They power the 24/7 news cycle and on-demand access to the world of digital media. Our connected devices are vital assets used not only to disseminate digital media but to keep today’s always-on consumers connected.
Additionally, social media platforms are forms of digital media widely used in populations all across the globe to connect people to businesses and brands regardless of location. Businesses can leverage these platforms to make valuable connections, allowing consumers to stay up to date with current company events while showcasing company culture.
Why Is Digital Media Essential?
First and foremost, digital media gives consumers access to information in real time, on the devices they use most. This transformation of media and technology allows everyone and everything to connect at all times.
Second, leveraging digital media is an essential B2B and B2C communication strategy as it allows businesses to build sustainable relationships and better understand their customers. Today’s digital media world gives small and large enterprises, alike, more platforms and loudspeakers to communicate and share information with their customers while also receiving information in return.
This enhancement of connections and interactions between customers and businesses has created more room for competition, as businesses gain the ability to make themselves appear very attractive to potential customers. In today’s digital media age, implementing successful PR programs and campaigns is not simply a “nice to have” for businesses – it’s a must.
PR In The Digital Age
For businesses, PR is at the heart of this transformative digital era. Historically, consumers have typically followed trends and taken advice from reliable, informed outside sources. The services PR agencies offer enable businesses to gain access to the tools and insights needed to utilize the power of digital media much more effectively. The right PR team can help any business build a good reputation and put any company in the best light to the public.
PR agencies are also there to help businesses portray correct and credible information regarding their mission and goals. They are needed to filter out any unnecessary and undesirable content that might shift the favor of business’ potential customers away, while also communicating key company messages to journalists, consumers and potential partners. The best agencies analyze client feedback and comments to build each brand’s awareness and make them even more strategic to the public eye.
PR agencies create goodwill and communication between customers and businesses, making them the middlemen who work to communicate a compelling story between companies and their consumers.
The rise of digital transformation has allowed the relationship between companies and their audiences. Public relations creates a path for their audiences and company to follow.